Privacy Policy
How SN Automotive collects, uses, and protects your personal information on DONGFENG Egypt.
Introduction
This Privacy Policy explains how SN Automotive, the authorized distributor of DONGFENG vehicles in Egypt, collects, uses, stores, and protects your personal information when you visit dongfeng-egypt.com or submit inquiries through our website. This page is maintained by SN Automotive to answer common privacy questions about DONGFENG Egypt. It is not legal advice; please consult a qualified advisor for jurisdiction-specific requirements.
What information we collect
We collect information you provide directly, such as your name, phone number, email address, city, and details about the vehicle or service you are interested in when you fill out test-drive, callback, after-sales, or other inquiry forms. We also collect technical information automatically when you browse the site, including your IP address, browser type, device information, pages visited, and cookie data, to help us understand how visitors use the website and improve performance.
How we use your information
We use your information to respond to your inquiries, arrange test drives, process after-sales service requests, communicate about products and offers you have asked about, and improve our website and customer experience. With your consent where required, we may also send you marketing communications about DONGFENG vehicles, promotions, and events. You can opt out of marketing messages at any time by contacting us or using the unsubscribe link in any email.
Legal basis for processing
We process personal data based on the consent you provide when submitting a form, the need to perform a contract or take steps before entering one, our legitimate interest in operating and improving our services, and any legal obligations that apply to us. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
Security
We apply reasonable administrative, technical, and physical safeguards to protect the personal information we hold. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please notify us immediately.
Data retention
We keep personal information only for as long as necessary to fulfill the purposes for which it was collected, provide the services you requested, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in a secure manner.
Your rights
Depending on where you are located, you may have the right to access, correct, update, delete, restrict, or object to the processing of your personal information, or to request a copy of the data we hold about you. To exercise any of these rights, please contact us using the details below. We will respond within the time frame required by applicable law.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review the policy periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us.
- info@dongfeng-egypt.com
- 17433
- El Shahid Axis, Nasr City, Katameya, Cairo, Egypt